Resources and Other Results:
![Actively Listening? [Say Whaaaaat?]](https://hsiassetstorage.sfo2.digitaloceanspaces.com/assets/images/blog/Active-Listening-Say-Whaaaaat-HSI-Blog.jpg "Actively Listening? [Say Whaaaaat?]")
Actively Listening? [Say Whaaaaat?]
Of course, you’re actively listening!!! Right? Perhaps and perhaps not! What does it mean to be an active listener, and... More →
Communication Skills
Develop better communication habits with our award-winning training videos. Learn about emotional intelligence, non-verbal cues, and active listening. Help your... More →
Competency-Based Learning: Communicates Effectively
Communicates Effectively is one of the 38 Korn Ferry competencies that HSI maps our video-based learning to in order to... More →
Communication Skills Training Videos
Imagine how productive and efficient your employees could be if they all had access to our communication skills training videos... More →
Soft Skills Training Topics
Communication, problem-solving, and time management are all examples of soft skills that many people need help with. Give your team... More →
Communication Skills Training in a World of Emojis, YOLO, and Ghosting
How is communication skills training different today? Modern communication appears to lack eye contact, grammar, and the use of your... More →
Lessons from a Life in Safety: #3
Know-It-All-Syndrome Now this one is only fun if you say it out loud, and in your most whiney, annoying voice... More →
How to Practice Mindful Communication at Work
Mindfulness practice is popular in yoga and meditation but it also applies in the workplace, specifically with mindful communication. Think... More →
How to Deal with Rude and Upset Customers
Everyone who works in customer service or in a customer-facing job needs training for dealing with rude and upset customers... More →
10 Customer Service Best Practices for Customer Retention
In today’s economy, following customer service best practices is critical to retain customers. Companies are struggling to hire workers and... More →
Leadership Training Videos
Widen the audience for leadership training with our microlearning videos. Our leadership training videos are the perfect support tool for... More →
Communication is at the Heart of Soft Skills Training
Look around. Especially in a restaurant or airport. People are eating and traveling together but they are not really together... More →
Why is Sales Training Important? 12 Musts in a Learning Solutions Partner
Sales training is crucial! How much new business would your organization acquire and retain without high-performing sales teams? Selecting the... More →
How to Curate a Training Curriculum on Demand
Today’s diverse workforce requires a training program with a wide variety of topics to address those diverse needs. It’s nearly... More →
A Comprehensive Guide to Soft Skills Training
All employees can benefit from soft skills training. We all need help sometimes dealing with our coworkers, customer, and vendors... More →
How to Communicate With Any Personality Type
Everyone exists somewhere on the continuum from introvert to extrovert. That’s a good thing because both the quiet, introspective introvert... More →
10 Practical New Hire Training Tips
We’ve all seen the industry statistics of the number of employees who leave a company because of poor new hire... More →
Benefits of Adding Harassment Training to Improve the Impact of Diversity, Equity, and Inclusion (DEI) Training
Adding harassment training to DEI training programs can have a favorable impact on an organization’s culture. Integrating these two trainings... More →
![Ways Soft Skills Training Supports Company Core Values [+ Examples]](https://hsiassetstorage.sfo2.digitaloceanspaces.com/assets/images/blog/Ways-Soft-Skills-Training-Supports-Company-Core-Values-Examples-HSI-Blog.jpeg "Ways Soft Skills Training Supports Company Core Values [+ Examples]")
Ways Soft Skills Training Supports Company Core Values [+ Examples]
How can companies instill their core values into the soul of their organization? The simple answer is through soft skills... More →
8 Ways Soft Skills Training Fosters Innovation
Soft skills training fosters innovation. Incorporating soft skills training into employees’ professional development training programs not only equips them with... More →
Situational Awareness Training for Employees
Situational awareness for employees has relevance across many of our training topics. Safety training brings your attention to emergency... More →
A Comprehensive Guide to Building Sales Training Programs
People who are good at making connections are often described as natural-born salespeople, but the fact is investing in the... More →
How Do You Train Critical Observation?
Have you ever known someone who just “knew” what people needed? Or who could easily ask questions to get at... More →
How Off-the-Shelf Training Content Can Support Your Employee Onboarding
When onboarding new employees, there is a lot of “showing them the ropes.” They need to learn about your organization’s... More →
Embracing Workplace Diversity
Of all the challenges an HR department runs into, diversity tops the list as one of the most discussed and... More →
A Guide to Creating a Succession Planning Template
How critical is a succession planning template? Extremely, for organizations with key leaders close to retirement age. Or those with... More →
Introverts and Extroverts: Getting the Right Combination for Your Team
Suppose your company is putting together a team for a new project – perhaps it’s a new sales team, a... More →
Training to Help Your Employees Have Difficult Conversations at Work
One of my least favorite tasks is having difficult conversations at work. I am generally non-confrontational, but there are... More →
How to Tell if Someone is a Good Fit for the Job
Managers play many roles, and that often includes the job of hiring. They are looking for the missing puzzle piece... More →
What Does Authentic Leadership Mean?
“Authentic leadership is the full expression of “me” for the benefit of “we.” - Henna Inam, author of Wired for... More →
Communicating with Emotional Intelligence (EQ)
Communicating with emotional intelligence allows us to practice empathy, boost stronger working relationships, and learn from and value co-workers. But... More →
Improve Employee Social Awareness Through Workplace Empathy
People appreciate when you show care and concern Empathy is defined as “the ability to understand and share the feelings... More →
A Comprehensive Guide to Building Customer Service Training Programs
Most companies, whether they sell products or provide services, are in the same business - the relationship business. Customer service... More →
Active Shooter Response
Go more in-depth with the HSI AVERT Active Shooter and Bleeding Control trainingThe online course on this page is a... More →
Supermarkets
AVERT (Active Violence Emergency Response Training) is a comprehensive program designed to educate employees on how to respond to the... More →
8 Examples of Procrastination and Solutions
Do you know any active procrastinators? Are you one? Do you wait until the last minute to start working on... More →
Ripple Effect: Exploring Serious Occupational Injuries and Fatalities for Positive Change
Barrett:All right. Welcome to our webcast, Ripple Effect, Exploring Occupational Fatalities for Positive Change. First, thanks for being here. This... More →
Workers Compensation & Workplace Safety: Making Dollars & Sense Of It
In the second of a two-part series on speaking the language of company leadership to leverage safety efforts, HSI’s Chief... More →
Emergency Pre-Planning
Join HSI Chief Safety Officer Jill James as she visits environmental health and safety professionals in their workplaces to explore... More →
7 Tips for Managing Negativity
Negativity is toxic. It might start with one person or one incident, but it can spread like lightning. As... More →
HSI April 2023 Newsletter
Your monthly digest of EHS, Compliance, and Professional Development resources & news for you and your business, with something for everyone.... More →
8 Tips to Improve Decision-Making Skills
The average adult makes 35,000 decisions a day, according to Psychology Today. Snooze for nine more minutes or call in... More →
Sustaining Campus Safety In the Digital Age
Barrett: (00:03)Okay. Welcome to today's webcast, Sustaining Campus Safety in the Digital Age. My name is Barrett. I'm with Vivid... More →
What To Expect When You're Inspected
Barrett Pryce: (00:04)All right, let's kick it off. Welcome to today's EHS Daily Advisor webcast, what to expect when you're... More →
Safety 101: When Safety Needs Explaining
Barrett: Welcome to today's EHS Daily Advisor webcast, Safety 101: When Safety Needs Explaining. It does need explaining. People tell... More →
Celebrate National Disability Employment Awareness Month with Disability Awareness Activities
It’s time to celebrate National Disability Employment Awareness Month (NDEAM) with disability awareness activities. Let’s celebrate the contributions of workers... More →
5 Steps to Building an Emotionally Intelligent Team
What are the steps to building an emotionally intelligent team? Can such teams transform your organization? Psychologist Daniel Goleman, author... More →
Tips on Internal Organizational Communication Best Practices
Optimizing organizational communication can powerfully impact an organization's efficacy and success. For years, poor communication has been a concern for... More →
Top Soft Skills for Safety Leaders and EHS Professionals
Safety leaders have one of the most difficult jobs. They have an incredible amount of responsibility—lives are literally at stake... More →